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Bed Bug Meter
0 Yes Votes
2 No Votes
Does this property have bed bugs?
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Last No Vote: October 15, 2018
Cockroach Meter
1 Yes Votes
1 No Votes
Does this property have cockroaches?
to cast your vote or to certify as cockroach free.
Last Yes Vote: October 15, 2018
Last No Vote: October 02, 2018
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Tantus Towers

1.5 Star Rating
810 St. Andrews St, New Westminster British Columbia
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Managed by: CAPREIT
Website: www.caprent.com
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Overall Rating based on 2 Reviews
1.5
1.5 Star Rating

Management
1 Star Rating
Heating
5 Star Rating
Cooling
No Rating
Maintenance
2 Star Rating
Laundry
1 Star Rating
Parking
1 Star Rating
Cleanliness
1.5 Star Rating
Storage
1 Star Rating
Neighbourhood
1 Star Rating
Quietness
3 Star Rating
Safety
3 Star Rating
Hot Water
No Rating
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Q. update (can't figure out how to add a 2nd review or edit my previous one) -- we have now found cockroaches in our apartment in Tantus towers on the 14th floor. Oct 15, 2018. Silverfish are normal sights but cockroaches are disghusting...in the bedroom, in the kitchen, bathroom, living room, everywhere! And our place is cleaned daily, and we do not have pets. They have to be coming in from the pipes / sink or the from the walls/electrical socket. CAPREIT has never tried to fix anything for us so we are going to move asap. Not recommended to move in here.
Asked on October 15, 2018
October 15, 2018
1.0
1 Star Rating

Cleanliness
1 Star Rating
Reviewer says...
Update: Oct 15, 2018, we have now found about 12 cockroaches throughout the whole apartment over the last 2-3 weeks. Kitchen, bedroom, doorway, living room, everywhere! Please note, we take out our garbage every day and do not even have pets - our place is CLEAN. the bugs are coming up through the pipes (we are on the 15th floor!), or through the walls / electrical socket. With knowing how little CAPREIT cares about its tenants health and well being, we are going to just move out. Do not rent from CAPREIT unless you're completely prepare to put up with crap loads of bullsh*t. Good luck.
Portions of this review have been removed to comply with our Terms. It remains solely the opinion of the reviewer and not of RentItOrNot.
smoking_rooms No Smoking Allowed
pets No Pets Allowed
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October 02, 2018
2.0
2 Star Rating

Management
1 Star Rating
Heating
5 Star Rating
Safety
3 Star Rating
Maintenance
2 Star Rating
Laundry
1 Star Rating
Parking
1 Star Rating
Cleanliness
2 Star Rating
Storage
1 Star Rating
Neighbourhood
1 Star Rating
Quietness
3 Star Rating
Reviewer says...
management lies from day 1. We were supposed to move in on the 1st of the month and the apartment was not even ready (they were still putting new floors in and replacing the toilet). In the meantime, we showed up with our moving truck that we had to rent and two movers we paid for, only to find out we were not going to get a key that day. They offered us to unpack our mattress in an empty suite down the street, pack it back up again the next day and move in the next day. This was a wednesday, so we already took a day off work, and were not able to take another day off on thursday. After arguing with capreit management they finally agreed to pay for a hotel room. We filed dispute anyway with them as we were never reimbursed for the 1 day we didn't ahve access to our suite, the suite was absolutely filthy -- Check your cupboards in the kitchen in and bathroom when you inspect any CAPREIT building -- ours were chocked full of black mould. We couldn't use the kitchen cabinets for 3.5 months while they ''continued to take measurements'' but not actually replace cabinets for us. The light switches were oozing filth as well, the whole place was so nasty.

Heat is ok, halls and lobby look nice (after living here a year you'll notice they spend money and put effort into re-doing the lobby but will neglect your requests for maintenance or repairs). There's 1 repair guy who looks after a few buildings, so yes, he's busy - but when he does finally show up to fix our bathroom faucet, he uses the toilet and doesn't clean up after himself - ie. doesn't flush, doesn't even wipe the piss off the toilet seat. Very disrespectful.

They say they're pet friendly, and anyone you speak to will say ANY type of pet is allowed provided its under 40lbs. When I went to pay a pet deposit they refused to accept it because reptiles (I had a small lizard, harmelss, super quiety and absolutely no threat to chewing wires or leaving pee stains anywhere). I was told "we only accept 'normal' pets". wtf?

the neighborhood is just ok as well; there are two crazy party houses across the street and several nights I've woken up to the sounds of fist fights happening. I've come home around 10pm on weekends to find several cop cars in our driveway addressing the crazy people living across the street.
Neighbors inside the building are super chatty (not my ideal thing, but is ok). they're friendly and lots have pet dogs. Building is pretty quiet and not much concern otherwise.
The parkade has a gate and they claim its safe but on several occasions (2-3 in the last month alone) i've walked by and heard someone smashing a window of a car - and those that are left on the street are siphoned for gas or stolen as well).

I highly distrust CAPREIT and would never wish even my enemies to have to live with them. Get EVERYTHING in writing, document, photograph everything, cover all your butts, because any chance they get they will cut corners and lie to make their own life easier and/or take your money.
Do not rent from CAPREIT.
smoking_rooms No Smoking Allowed
pets Pets Allowed
This review is solely the opinion of the reviewer and not of RentItOrNot.
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