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Blackthorne Apartments

2.7 Star Rating
860 Blackthorne Ave, Ottawa Ontario
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Google Map of 860 Blackthorne Ave, Ottawa Ontario
Managed by: CLV Group
Website: www.clvgroup.com
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Overall Rating based on 3 Reviews
2.7
2.7 Star Rating

Management
2.7 Star Rating
Heating
2 Star Rating
Cooling
1 Star Rating
Maintenance
3 Star Rating
Laundry
1 Star Rating
Parking
3 Star Rating
Cleanliness
2.3 Star Rating
Storage
5 Star Rating
Neighbourhood
3.7 Star Rating
Quietness
2.3 Star Rating
Safety
2 Star Rating
Hot Water
5 Star Rating
February 15, 2016
2.7
2.7 Star Rating

Management
3 Star Rating
Heating
2 Star Rating
Cooling
1 Star Rating
Maintenance
3 Star Rating
Laundry
1 Star Rating
Parking
3 Star Rating
Cleanliness
2 Star Rating
Storage
5 Star Rating
Neighbourhood
4 Star Rating
Quietness
1 Star Rating
Safety
2 Star Rating
Hot Water
5 Star Rating
Reviewer says...
walls so thin you can hear your neighbors urinating. so many layers of paint that the walls, moulding, and door frames are peeling. lazy contractors/maintenance workers mean the drywall is poorly installed, the balcony door was cut into the wall crooked, most of the outlets don't work, the laminate floor panels slid in and out of place, and leaky plumbing. staff is hard to get in touch with for tenants that work a normal 9-5 schedule because they're only at the building a few days a week. in the two bedroom unit we had, the bathroom was tiny and had almost no storage space to the point that we had to install our own shelving. the kitchen was similarly cramped. the parking lot is plowed poorly when it's plowed at all. inconsiderate dog owners toilet their animals right next to the doors so you're greeted by the stench of urine every day when you come home. flies inevitably get in the building somehow because dead ones were EVERYWHERE in the stairwells, inside light fixtures, etc. wasps swarm the side of the building facing montreal road during the warmer months (we were told it was because they like the warmth & there's nothing the building owners can do about it), rendering our balcony unusable during the only times it's warm enough to hang outside. better hope you have considerate neighbors (we didn't) because the walls are so poorly insulated you'll be able to hear their music/arguments/sex/parties and everything else. unfortunately it seems like half the tenants there are obsessed with drake, so we got to listen to that all hours of the day and night. located directly between a firehouse and montfort hospital, so enjoy the sirens all night too. the rent isn't justifiable considering what you get, and it was raised during our tenancy because they put in a "rooftop patio" (aka two grills and some benches) that it's only warm enough to use three months out of the year. our car was broken into while parked in the parking lot we paid to have access to and the one poorly positioned security camera was of no help to the police. poorly positioned, poorly built, poorly maintained, and poorly priced. this was my first apartment so i didn't really understand exactly how bad it was until i moved into a far superior facility. you couldn't pay me to live at this property again.
This review is solely the opinion of the reviewer and not of RentItOrNot.
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Review helpful? 2
March 04, 2016
Response from CLV Group:
Good afternoon, thank you for reaching out. We sincerely regret to see that your experience with us has warranted such a low star rating. We are now an official member of this site and would appreciate a chance to rectify any issues you may have had. Please call us at your convenience at 1-855-258-6011 or email us at customerservice@clvgroup.com. We look forward to hearing from you and turning your experience with us into a positive one. Sincerely, the CLV Group Team.


November 10, 2013
3.6
3.6 Star Rating

Management
4 Star Rating
Quietness
4 Star Rating
Neighbourhood
3 Star Rating
Cleanliness
4 Star Rating
Safety
3 Star Rating
Reviewer says...
I've been living here for a while and it has really improved over the past 6 months. Well kept and lots of recent improvements. It was a bit messy from the contractors and noisy during the renovations, part of the growing pains i guess. Could use some more lighting around the property.
Portions of this review have been removed to comply with our Terms. It remains solely the opinion of the reviewer and not of RentItOrNot.
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Review helpful?
March 04, 2016
Response from CLV Group:
Good afternoon, thank you for reaching out. We sincerely regret to see that your experience with us has warranted such a low star rating. We are now an official member of this site and would appreciate a chance to rectify any issues you may have had. Please call us at your convenience at 1-855-258-6011 or email us at customerservice@clvgroup.com. We look forward to hearing from you and turning your experience with us into a positive one. Sincerely, the CLV Group Team.

January 10, 2013
1.8
1.8 Star Rating

Management
1 Star Rating
Quietness
2 Star Rating
Neighbourhood
4 Star Rating
Cleanliness
1 Star Rating
Safety
1 Star Rating
Reviewer says...
STAY AWAY, not worth the lack of service. Place was built in 1975, carpets in hallway have not been replaced, they are dirty. Carpet in apartments bad, if not replaced by laminate flooring. Hot water is intermitten, dogs allowed so you'll find feces in the stair wells. Flooding occurs, if your above apartment that is having the flood they ask you to flush your toilet. The flushed the pipes and more flooding occured. When you ask management for minor repairs such as door handle on your patio screen door they say NO. When you ask to have the kitchen utensil drawers painted they say NO. Laundry is a rip off, card required, service charge .85 cents each time you put money on it. Receipt part broken and never repaired. BAD problem with flies, they sprayed with toxic carcinogenic spray you can still smell now winter
Portions of this review have been removed to comply with our Terms. It remains solely the opinion of the reviewer and not of RentItOrNot.
Report
Review helpful? 1
March 04, 2016
Response from CLV Group:
Hi there, thank you for reaching out. We sincerely regret to see that your experience with us has warranted such a low star rating. We are now an official member of this site and would appreciate a chance to rectify any issues you may have had. Please call us at your convenience at 1-855-258-6011 or email us at customerservice@clvgroup.com. We look forward to hearing from you and turning your experience with us into a positive one. Sincerely, the CLV Group Team.