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Bed Bug Meter
0 Yes Votes
1 No Votes
Does this property have bed bugs?
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Last No Vote: November 10, 2017
Cockroach Meter
5 Yes Votes
0 No Votes
Does this property have cockroaches?
to cast your vote or to certify as cockroach free.
Last Yes Vote: November 10, 2017
Who Lives Here?
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1 total submissions.

The Russell Apartments

1.6 Star Rating
196 Metcalfe Street, Ottawa Ontario
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Overall Rating based on 5 Reviews
1.6
1.6 Star Rating

Management
1 Star Rating
Heating
2.5 Star Rating
Cooling
1 Star Rating
Maintenance
1.2 Star Rating
Laundry
1 Star Rating
Parking
1.2 Star Rating
Cleanliness
1 Star Rating
Storage
1 Star Rating
Neighbourhood
3.8 Star Rating
Quietness
1.6 Star Rating
Safety
1 Star Rating
Hot Water
2 Star Rating
November 10, 2017
1.5
1.5 Star Rating

Management
1 Star Rating
Cleanliness
1 Star Rating
Safety
1 Star Rating
Maintenance
1 Star Rating
Quietness
1 Star Rating
Neighbourhood
4 Star Rating
Reviewer says...
Full of roaches, staff act surprised at first report but it became clear this is an ongoing issue. Couldn't use the kitchen at all in the hotter months, and near the end of the 6th month began finding them in the bedroom.

Came home to find the door (locked and checked upon exit) wide open multiple times. Not taken seriously by management, even after reporting to police and threatening landlord tenant board he would not change the locks. Finally replaced the lock after it happened a second time in one month we moved out that day. I would say the biggest issue with the building is safety. The management company lends out keys to those looking at units in any building and allows them to leave to see the unit unsupervised very easy to make copies. Theres no real way of knowing who has your key and they are reluctant to switch the locks.
Avoid this place.
smoking_rooms No Smoking Allowed
pets No Pets Allowed
This review is solely the opinion of the reviewer and not of RentItOrNot.
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Review helpful? 1


February 11, 2017
2.1
2.1 Star Rating

Management
1 Star Rating
Heating
4 Star Rating
Parking
1 Star Rating
Maintenance
2 Star Rating
Laundry
1 Star Rating
Neighbourhood
4 Star Rating
Cleanliness
1 Star Rating
Safety
1 Star Rating
Hot Water
3 Star Rating
Quietness
3 Star Rating
Reviewer says...
Used to live here a few years ago and feel like I need to put in my two cents — since from the other reviews it appears things haven't changed. Still traumatized from having lived here.

Cockroaches all over the kitchen and living area for at least half the ~ 2 years I lived there.

They sprayed it a few times to no lasting effect. Management appeared surprised though I spoke to other tenants who had the same issue. Whole building needs to be treated.

There are a handful of washers/dryers in the basement but they never work. Machines require "tokens" which management was frequently out of.

Once the front door lock broke and it took over 2 weeks to fix it? Really unsafe.

Weird smell, other tenants are clearly smoking inside their units and it wafts through closets and vents.

Stay far away. Not worth the cheap price.
This review is solely the opinion of the reviewer and not of RentItOrNot.
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Review helpful? 1

January 26, 2017
1.3
1.3 Star Rating

Management
1 Star Rating
Heating
3 Star Rating
Cooling
1 Star Rating
Maintenance
1 Star Rating
Laundry
1 Star Rating
Parking
1 Star Rating
Cleanliness
1 Star Rating
Storage
1 Star Rating
Neighbourhood
3 Star Rating
Quietness
1 Star Rating
Safety
1 Star Rating
Hot Water
1 Star Rating
Reviewer says...
Brutal Apartment - do not recommend in the slightest! Cockroaches all over the building for the past several years. Was not told about this at all - 2 months in I am stuck with ZERO compensation even tho my kitchen with the antique appliances is closed off due to bugs. The landlord will not do anything for me - showed me a unit in another one of his buildings that had roaches as well. I like the property manager dude on a personal level but when it comes to paying and what they do for you - its absolutely abysmal. I feel hopeless in this place as I have another 10 month lease to live like this. Unacceptable and the city will not help me. BEYOND FRUSTRATED AND ANGRY
This review is solely the opinion of the reviewer and not of RentItOrNot.
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Review helpful? 1

December 20, 2016
1.5
1.5 Star Rating

Management
1 Star Rating
Heating
1 Star Rating
Parking
2 Star Rating
Maintenance
1 Star Rating
Laundry
1 Star Rating
Neighbourhood
4 Star Rating
Cleanliness
1 Star Rating
Safety
1 Star Rating
Hot Water
2 Star Rating
Quietness
1 Star Rating
Reviewer says...
In the time I was at this apartment, the stove top never heated up, the oven appeared to be speckled with paint and let out a putrid smell when turned on. There was a strange lingering smell I can only describe as a mix of old cigarettes and old apartment smell. There were cockroaches, my fridge broke down at least 4 times causing my food to spoil. The fridge was likely breaking down because it was a 3 prong fridge plugged into a 2 prong extension cord (apparently very unsafe as it is not 'grounded') because there are no 3 prong outlets in this ancient building. There was a black, melted outlet left unfixed from the previous tenancy. The Buzzer never worked. There are tons of trucks passing by and people screaming outside at all hours of the night and early morning. Not a single thing was fixed in the month and a half I was there. I'm just thankful I only had a month to month lease. Oh and the day before I had to move out, I left the apartment to move half of my things and when I returned for the rest, someone had been in there and moved their own things in! They gave the new tenant the keys a day early. The one and only good thing about this apartment is the proximity to Elgin and Bank street.
This review is solely the opinion of the reviewer and not of RentItOrNot.
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November 23, 2016
1.7
1.7 Star Rating

Management
1 Star Rating
Quietness
2 Star Rating
Parking
1 Star Rating
Maintenance
1 Star Rating
Heating
2 Star Rating
Neighbourhood
4 Star Rating
Cleanliness
1 Star Rating
Laundry
1 Star Rating
Hot Water
2 Star Rating
Reviewer says...
Lived there for five years. Didn't go into it expecting much for the price. Sprayed for roaches 3 times a year and they never left. Garbage is kept inside the building instead of outside the building or in the underground parking which isn't available for tenants. Appliances are 50 years old and upkept because they "can't find replacements to fit in the space without renovating" they actually wanted me to pay to have counter space removed so they could stick a fridge from this century in there. I went and bought my own brandnew fridge that could efficiently store food, and it fit! Was told it wasn't possible! Must have been magic. They oversell their parking to three outdoor lots around the building. You'll be lucky to find a spot you're paying for and do some good damage to your vehicle in the ill maintained gravel pit. There's no working laundry machines in the building even though they say so. In the 5 years I lived there they never worked. A neighbour that had been there longer confirmed the same thing. But you're more than welcome to go to the building they own next door and share the 3 washers and 1 dryer they have for the 12 story building! <section removed to comply with terms>
Portions of this review have been removed to comply with our Terms. It remains solely the opinion of the reviewer and not of RentItOrNot.
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