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Crosswinds

1.9 Star Rating
641 Bathgate Dr, Ottawa Ontario
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Overall Rating based on 2 Reviews
1.9
1.9 Star Rating

Management
1 Star Rating
Heating
No Rating
Cooling
No Rating
Maintenance
1 Star Rating
Laundry
1 Star Rating
Parking
1 Star Rating
Cleanliness
2.5 Star Rating
Storage
1 Star Rating
Neighbourhood
4.5 Star Rating
Quietness
1 Star Rating
Safety
1 Star Rating
Hot Water
No Rating
November 28, 2014
1.3
1.3 Star Rating

Management
1 Star Rating
Quietness
1 Star Rating
Safety
1 Star Rating
Maintenance
1 Star Rating
Laundry
1 Star Rating
Parking
1 Star Rating
Cleanliness
1 Star Rating
Storage
1 Star Rating
Neighbourhood
4 Star Rating
Reviewer says...
Probably the worst managed building in Ottawa. If you like being ignored and/or harassed, then this is the place for you.
This review is solely the opinion of the reviewer and not of RentItOrNot.
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Review helpful? 3


December 19, 2013
2.4
2.4 Star Rating

Management
1 Star Rating
Quietness
1 Star Rating
Neighbourhood
5 Star Rating
Cleanliness
4 Star Rating
Safety
1 Star Rating
Reviewer says...
Management does not treat their tenants fairly. The landlord/property management company started installing laminate flooring without sound proofing the floor and the ceiling of the apartment below. As a result, hear all kinds of heavy foot fall, vacuuming, etc. Also, the tenant above is awake at all of hours and likes to party, vacuum between midnight and 5 a.m. I complained multiple times to management and they threatened to evict me if I complained again. Although I've been living here for nearly 7 years and am a model tenant. I filed a complaint with Ontario's Landlord & Tenant Board, but this was a waste of time. It should just be called the Landlord Board because they never rule in the tenant's favour as attested to me by the Duty Counsel.

In addition to using a heavy hand with long term tenants (to force us out so they can increase the rent by 6%), they allow some tenants to break their lease to take advantage of temporary "incentives." This allows the tenants to move to another apartment for lower rent. They've done this on several occasions.

Also, there have been massive renovations going on for the pass three years to the parking garage. As a result, they've been asking for a rent above the guideline increases of 3% above the guideline. We've had to fight to get it reduced to 1%. But, the landlord is filing for another increase - he can ask for up to 9%.

They are taking great pains to beautify the exterior of the building but aren't taking care of existing tenants' units. The kitchen and bathroom cabinets that I have are the original ones built in 1975. If you want a unit with a new kitchen, the rent will go up by $300.00/mth. Yet, they somehow think it's okay to plant 4,000 plants and put in a new putting range. There is also a tennis court, but nobody uses it! In addition, the contract to do all of this work was awarded to a drywall company!

The Regional Manager's office is in this building. He is arrogant. We have a new property manager who doesn't know anything even though she's been working for Shelter Canadian Limited (the property management company that runs the place. It is also owned by the landlord). She took over from the previous property manager who "retired". Every time you ask the new manager a question her answer is "I don't know" or if you bring up an issues, she acts like it's new news to her. Many tenants are wondering what she's being paid to do.

At any rate, I do not recommend moving here unless you're hearing impaired. By the way, the place is infested with silver fish.
Portions of this review have been removed to comply with our Terms. It remains solely the opinion of the reviewer and not of RentItOrNot.
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Review helpful? 3