Frequently Asked Questions
This is a list of our most frequently asked questions. If you don't find the information you're looking for, please Contact Us.
What happened to RentersRating.com?
RentersRating.com is now known as RentItOrNot.com. All reviews previously submitted and posted on RentersRating.com will now be displayed on RentItOrNot.com.
How do I create an account?
Select the "Sign in" link in the top right corner of the website and then select "Sign up". Once you create your account, it will be activated immediately and you will be able to write reviews!
How do I write a review?
If you have an account, select the "Write a review" button on the property you would like to review or select the "Write an anonymous review" button. Help out your fellow renters and provide as much detail as possible!
What can I write in my review?
Write about your living or rental experience and include the positives (and negatives if any) but please keep in mind that if you write anything that could be considered libelous or defamatory there could be legal consequences. Please review the Terms of Use for further information on what should not be posted.
How do I delete my review?
If you have an account created, Sign in, click on "Account" and select "Delete" on the review you wish to remove.
Why was my review removed?
Your review may have been removed due to being reported as inappropriate or due to a violation of our Terms of Use.
Why isn't my review posted?
If you have an account, Sign in and click on "Account" to check the status of your review.
- If your review status appears as "Submitted", please note that it can take up to 48 hours for a review to be posted. Once your review is posted, the review status will appear as "Posted".
- If your review status appears as "Not Posted", your review does not comply our Terms of Use and we therefore encourage you to write a new review that does comply.
Should I report a review as inappropriate?
If you believe that a review is in violation of our Terms of Use, select the "Report as Inappropriate" link at the bottom of the review and provide your reasoning in the comment box that appears. RentItOrNot.com will review your comments and may edit or remove the review.
How do I search for properties?
Simply enter the full address, or the city name, or the street name in the search field and rely on the suggested search to help you find the exact property you're looking for!
Why can't I find the address I'm looking for?
You may be not be able to find the address you're looking for due to a spelling error. Please rely on the suggested search to find the exact address. If you are still having difficulty finding a specific address, please Contact Us.